We are fully transparent about how your personal information is collected, stored, and used on b33mw. Find out everything on this page — no legal jargon, just plain English.
When you create an account or use our services at b33mw, we collect certain information. This data falls into two categories: information you provide directly, and information collected automatically.
| Data Type | Example | Requirements |
|---|---|---|
| Identity | Name, date of birth, national ID number | Mandatory |
| Contact | Email, mobile number, address | Mandatory |
| Financial | BKash/Nagad number, bank details (encrypted) | For Transactions |
| Device | IP address, browser type, operating system | Automatic |
| Usage Behavior | Game history, login times, betting patterns | Automatic |
| Communication Logs | Support chat records, email correspondence | Optional |
We do not store sensitive financial details such as full card numbers or bank passwords. All payments are processed through secure third-party payment gateways.
B33mw collects information in a number of ways. You have the right to know about each of these methods:
B33mw uses your personal information solely to provide and improve our services. Each purpose is clearly outlined below:
B33mw never sells or shares your information with third parties for advertising purposes.
B33mw may share your information with specific parties only under very limited circumstances:
Whenever data is shared with a third party, we ensure they adhere to the same high privacy standards we uphold.
The b33mw website and app use cookies to enhance your experience. Cookies are small text files stored on your device.
You can disable non-essential cookies through your browser settings. Please note that doing so may limit certain features.
B33mw does not retain your data indefinitely. Each type of data has a defined retention period:
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Transaction Records | 7 years (as required by financial regulations) |
| Customer Support Communications | 2 years after last contact |
| Session & Login Logs | 90 Days |
| Marketing Preferences | Until consent is withdrawn |
| Cookie Data | Session – 30 days, Persistent – up to 1 year |
Certain data may need to be retained beyond the periods above in order to meet legal obligations.
As a b33mw member, you have several rights over your own data. Knowing these rights will help you use the platform with greater confidence:
You can find out exactly what information we hold about you. Upon request, your complete data will be sent to you within 30 days.
If any of your information is incorrect, you can request a correction through Account Settings or by contacting Support.
Unless required by law, you may request that your data be deleted ("right to be forgotten").
You can request an export of your data in a readable, portable format.
You can request that your information be used only for specific purposes.
If you no longer wish to receive promotional emails or messages, you can request to opt out at any time.
To exercise any of these rights, email our support team at: support@b33mw.net
B33mw strictly does not provide services to anyone under the age of 18. Collecting or processing data from minors is against our policy.
If we receive any indication that a minor has opened an account, that account is immediately terminated and all associated data is permanently deleted.
B33mw uses multiple layers of security to protect your information:
Every connection on the platform is encrypted. No third party can read the data exchanged between your browser and our servers.
You can enable an additional OTP verification at login, so your account stays secure even if your password is compromised.
If an unusual login pattern is detected, an automatic alert is sent and the account is temporarily locked.
Third-party security experts regularly audit our systems and identify any vulnerabilities.
In the event of a security breach, we are required to notify affected users within 72 hours.
B33mw may update this Privacy Policy when necessary. If changes are made:
If you have any questions about this policy, please contact us: support@b33mw.net
Yes, b33mw has its own mobile app, available on both Android and iOS.
To download on Android: Download the APK file directly from b33mw's official website. Before downloading, go to your phone's Settings > Security and enable "Unknown Sources" or "Install Unknown Apps". Once the file is downloaded, tap it to install.
To download on an iOS device: Search for "b33mw" in the App Store and install the official app.
Benefits of using the app:
Warning: Only download the app from official sources. Downloading from third-party sites may put your security at risk.
Enabling two-factor authentication (2FA) makes your b33mw account significantly more secure. Once set up, no one can access your account even if they know your password.
Steps to get started:
Step 1: Log in and click the profile icon at the top right.
Step 2: Go to "Security Settings" and select the relevant option.
Step 3: Click the "Activate" button next to "Two-Factor Authentication (2FA)".
Step 4: An OTP will be sent to your mobile number — enter it to verify. You can also use the Google Authenticator app.
Step 5: Once setup is complete, you will be prompted for both your password and an OTP every time you log in.
B33mw strongly recommends that all members keep 2FA enabled. It is the most effective way to protect your account and balance.